Frequently Asked Questions

Many students and parents have submitted questions and concerns. We've moved some information directly to for students and employees to access relevant information. Follow the links below:

Student Resources
Employee Resources

Health Concerns 

Here are some responses to the more frequent inquiries:


Are there going to be changes for the spring 2021 semester?

Yes.  The spring semester will begin Tuesday, January 12 with asynchronous online classes the first week.  The first day of in-person, on-ground classes will be Tuesday, January 19.  There will be no Winter Break or Spring Break; instead, these days will be divided throughout the semester as individual break days.  Also, in addition to our existing COVID-19 protocols we will have a saliva testing program on campus.  Specific saliva testing FAQs are available on the COVID-19 Student Resources page on My.Olivet. (Updated 1/14/21)

What are the suggested specifications for computers?

All students are responsible for having a device that allows effective learning both in class and remotely.

Tasks devices must be able to perform to succeed:

  • - the ability to participate in our online learning environment including uploading and downloading content.
  • Video conferencing - the ability to communicate effectively (with video and audio) using services like Microsoft Teams, BigBlueButton and Zoom.
  • Microsoft 365 (you have free access to this as a student) - the ability to produce and submit work for class using these products.
  • Discipline specific requirements - some majors or areas of study require special equipment or the ability to run special software.

For more information about technology requirements, visit (Updated 6/18/20)

Will academic accommodations be available for students in the spring?

Yes. Please contact the office of learning support services at (Updated 1/14/21) 

What will social/physical distancing look like in the classroom? 

In most classrooms, the tables will be staggered and students will be sitting with six feet of distance between them. The instructor will have an area at the front of the classroom where they can walk but will not be able to walk around the classroom. Students will not be able to move tables and chairs to sit in groups. In rooms with fixed seating, seats will be clearly marked. Both instructors and students will be wearing face masks. (Updated 1/15/21) 

How do I know what format my class will be in this spring?

All students can determine their class format by reviewing their registration.  Face-to-face classes look the same, such as PSYC-101-01. Hybrid sections are noted with an H (THEO-110-H1); fully online courses are noted with a W (PSCI-223-W1). (Updated 1/15/21) 

What if I have to miss class due to illness or other COVID-specific reasons?

Classroom lectures will be recorded so students can still keep up with their courses if they are unable to attend class due to illness or other reasons.  It is the responsibility of all students to communicate any absence to the instructor and make appropriate arrangements to stay up-to-date with course instruction, assignments, and learning outcomes.  (Updated 1/15/21)

Student Life

What is Tiger Pause?

Tiger Pause is a University-wide initiative designed to educate and remind the campus community about personal and communal behaviors that will help protect the health and well-being of everyone on campus. Click here for more information. (Updated 8/5/20)

What social/physical distancing measures will be in place for dining and housing facilities?

In the residential facilities, all lobbies and common spaces, hallways and bathrooms will have social/physical distancing requirements. In the family unit spaces, residents are not required to participate in social/physical distancing. Guests to the family unit should wear masks and maintain 6 feet distance. In the dining hall, we are permitted to follow the state restaurant guidance for masks, seating, distancing, etc.  (Updated 8/5/20)

Will students be allowed outside visitors?

Yes, visitors during the day are permitted but, will have to abide by COVID related policies and procedures in order to visit. No overnight visitors are allowed.  (Updated 8/5/20)

What are the cleaning procedures and policies for student events & programming spaces on campus?

Custodial staff will disinfect campus facilities nightly and throughout the day staff and students should be cleaning. Students and staff using classrooms and facilities for special events and activities should make sure the room has been cleaned upon leaving that space.  Please see Daily Procedures for Cleaning and Disinfection posted on the COVID-19 Student Resources page on My.Olivet. (Updated 8/5/20)

What will dining look like in the spring?

We have a robust plan for campus dining that will follow all guidance from IDPH and CDC regarding occupancy and safety procedures. Outdoor dining under a tent on the Ludwig west lawn will be available as weather permits. There will also be delivery and a reusable to-go option available to all students and employees for a nominal charge which you can use Flex or Tiger Dollars to purchase. (Updated 1/15/21)

What will chapel look like?  

The Office of Spiritual Life is working on plans for chapel and will soon be sending out more information to students.  All chapel services will be available for online viewing.  Additional opportunities for spiritual growth and development will be available in the residence halls and through other campus activities. (Updated 1/15/21)

Health & Wellness Guidelines

What is the University doing to keep students & employees safe?

University operations will align with the guidelines established by the Centers for Disease Control and Prevention (CDC) and the Illinois Department of Public Health (IDPH). We’ve created a Health & Safety Protocols document to outline protocols and policies for the 2020-21 academic year. Additionally, for the spring semester a saliva testing program will be in place for all residential students as well as commuter students in certain high exposure groups.  Specific saliva testing FAQs are available on the COVID-19 Student Resources page on My.Olivet. (Updated 1/15/21) 


Will there be on-campus COVID-19 testing available to students?

Yes, the University is implementing a saliva testing program that is run by our Biology department.  In addition, rapid antigen testing is available to students through ONU Health Services.  We will also be able to order and provide testing through Amita St Mary’s, Riverside, and Quest. However, these test results may not be available for 1-2 days. Students will need to enter isolation if they have symptoms according to the details outlined in Olivet’s Isolation and Quarantine policy (on My.Olivet). (Updated 1/15/21) 

Will I be expected to monitor my health?

Yes.  Students and employees will all be expected to monitor their own health, and to stay home and seek medical attention if they are unwell.  See the Health & Safety Protocols document as well as the Health Monitoring and Testing policy (on My.Olivet) for more information. (Updated 8/5/20) 

What is the number for Health Services?

You can call Health Services at 815-939-5256. (Updated 8/18/20) 

Will I be required to wear a face covering on campus?

Face coverings are required to be worn at all times on campus. The only exceptions are when you are: 1) eating; 2) in your own personal living space (alone or with your roommate); and 3) outside and able to maintain 6-feet between others. (Updated 8/5/20) 

Where can I find all of the University policies and documents related to COVID-19?

The University's policies and documents related to COVID-19 can be found on the My.Olivet portal under COVID-19 and Student Resources or Employee Resources. The University’s reporting of the CARES Act funding received and distributed can be found at   (Updated 8/26/20) 

Is there a hotline for COVID-19 questions?

Yes, you may call the CDC Hotline 24 hours a day at 1-800-232-4636. (Updated 03/14/20) 

What will happen if I test positive for COVID-19?

Students who test positive will need to isolate for 10 days.  Designated isolation housing is available on campus or the student may choose to isolate at home. (Updated 1/15/21)

What will happen if I am a close contact of someone who has tested positive for COVID-19?

According to CDC guidelines, we will ask students to quarantine in their own living space for 10 days after their last contact with the positive case, while monitoring for symptoms of COVID-19.  Students will need to keep up with their coursework during this time by viewing live and recorded online class sessions. (Updated 1/15/21)

What should I bring to campus in case I have to quarantine or isolate for illness?

Be sure to pack several CDC approved face coverings, a digital thermometer and some hand sanitizer. We encourage you to pack light and only bring absolute necessities to allow for an easy and quick move-in process. Packing light is also beneficial in the unfortunate event that the State would ask students to return home in the middle of the semester and need to finish the semester remotely. The following list are some items that will be helpful if you are asked to isolate or quarantine for illness or exposure to COVID-19.
•    Disposable tissues
•    Disinfectant spray and paper towels
•    Hand sanitizer (at least 60% alcohol) or soap and water.
•    Fluids such as tea, water, packets of Gatorade, packets of ramen noodles or chicken soup and juice.
•    A disposable or digital thermometer
•    Salt for salt water gargling for sore throat
•    Honey—alone or mixed in tea for sore throat and coughs
•    Acetaminophen (Tylenol) for fever and aches. Follow dosing guidelines carefully to avoid excessive amounts. 
•    Pseudoephedrine for nasal congestion (Sudafed—the kind you have to ask for at the pharmacy counter, not Sudafed PE) 
•    Cough drops and cough liquid (Robitussin DM)-follow dosing guidelines carefully. 
•    A small suitcase/duffle to transfer your items easily if you are moved to isolation housing

(Updated 7/17/20)

Will Olivet Counseling and Health Services be available to care for my needs that are not COVID-19 related?

We anticipate offering most of our regularly provided services. However, instead of walk-ins, all students will need to schedule an appointment by visiting the Counseling & Health Services page on My.Olivet, and clicking the Appointment Request link (left side of page). Patients will be screened for symptoms with a questionnaire and temperature prior to entering the clinic. We will offer Telehealth appointments as an alternative to in-person appointments. (Updated 1/15/21)

What should I do if I am high risk and have personal health concerns around COVID-19?

Our hope and wish is for every student to attend on campus classes in the spring, however, students who are medically at-risk need to consult with their primary care physician as part of their decision-making process.  Students who have academic concerns related to their health are encouraged to direct questions to (Updated 1/15/21)

If you are well and have been exposed to someone who tested positive for or is suspected to have COVID-19DO NOT COME TO CAMPUS. Stay home (self-quarantine) for 10 days after the last date you were with the COVID-19 positive or suspected positive person.  Click here to see CDC definition of exposed and quarantineCDC Quarantine

Take these steps to monitor your health:

  • Take your temperature with a thermometer two times a day and monitor for fever. Also watch for cough or trouble breathing. If you become ill, please follow the guidance by clicking on these links. Student Resources & Employee Resources
  • Stay home and avoid contact with others. Do not go to work or school for this 10-day period. Discuss your work situation with Human Resources or Student Development by email as soon as possible. 
  • Do not take public transportation, taxis, or ride-shares during the time you are in quarantine.

If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing:

  • Seek medical advice. Call ahead before going to a doctor’s office or emergency room.
  • Tell your doctor about your recent travel and your symptoms.
  • Avoid contact with others.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Soap and water should be used if hands are visibly dirty.

For detailed guidance from the CDC. Please follow this link:


Updates to the spring 2021 semester

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