Frequently Asked Questions

Many students and parents have submitted questions and concerns. We've moved some information directly to for students and employees to access relevant information. Follow the links below:

Student Resources
Employee Resources

Here are some responses to the more frequent inquiries:


Are there going to be changes for the fall 2020 semester?

Yes. The fall semester will commence on Monday, August 17 and conclude on Tuesday, November 24. Students will not return to campus following the Thanksgiving holiday weekend. (Updated 6/3/20)

When will I be able to register for fall classes?

Registration for the fall semester has begun. If you are hoping to join the incoming class of freshmen or transfer students, please email to start or finish the enrollment process! (Updated 6/3/20)

What are the suggested specifications for computers?

All students are responsible for having a device that allows effective learning both in class and remotely.

Tasks devices must be able to perform to succeed:

  • - the ability to participate in our online learning environment including uploading and downloading content.
  • Video conferencing - the ability to communicate effectively (with video and audio) using services like Microsoft Teams, BigBlueButton and Zoom.
  • Microsoft 365 (you have free access to this as a student) - the ability to produce and submit work for class using these products.
  • Discipline specific requirements - some majors or areas of study require special equipment or the ability to run special software.

For more information about technology requirements, visit (Updated 6/18/20)

Will academic accommodations be available for students in the fall?

Yes. Please contact the office of learning support services at (Updated 6/3/20) 

What are hours for the bookstore?

The bookstore will remain closed except during Admissions events.  This schedule is being finalized so we will send it out shortly.  If you would like to shop at the bookstore, please let us know and we can coordinate a time or you can shop via our website at

If you have bookstore questions, please email us at

(Updated 6/18/20) 

How can I access post office services?

The post office window will now be open 10:00 am - 2:00 pm, Monday - Thursday, except we will be closed June 29 - July 3.

The inner campus mail courier will not be making any pickups or deliveries. If you have a special circumstance, please email Large mailings will need to be scheduled in order to staff accordingly. If a large shipment is expected, please let the mailroom staff know so they can watch for it. Shipments arriving via freight will still need to be coordinated with Physical Plant for delivery. The number for the post office is 815.939.5226. 

If a student has mail that they need forwarding, please note the following:

  • The post office can only forward UPS and USPS (except "junk" mail).
  • If something was shipped via FedEx or an Amazon driver, it is not forward-able.
  • Please make sure you change your shipping address with online retailers, bills and any other mailings you may have. 
  • Don’t forget about your monthly subscriptions like FabFitFun, Ipsy, HelloFresh, etc.
  • You need to make sure your address is current via the My Olivet portal. 
    • Log into Self Service to verify or change your current address. 
    • We can NOT change it in the post office.

(Updated 6/18/20)


Are community events still happening on campus?

No. All outside events on campus have been cancelled through June 30. For information regarding youth sports camps, please refer to the ONU Athletics page. (Updated 6/3/20)


What is the University doing to keep students & employees safe?

Olivet is continuing to follow the guidance of the Centers for Disease Control and Prevention (CDC) and the Illinois Department of Public Health (IDPH) to create operational guidelines. We've created an Olivet Experience document to outline these guidelines for the 2020-21 academic year. (Updated 06/25/20) 

Is there a hotline for COVID-19 questions?

Yes, you may call the CDC Hotline 24 hours a day at 1-800-232-4636. (Updated 03/14/20) 

Are there confirmed cases of COVID-19 in the state of Illinois or Kankakee County?

Yes. Cases by county in Illinois can be found on the IDPH website. However, the State of Illinois has continued to increase testing capacity by working with Illinois hospitals to implement testing within their facilities. (Updated 6/16/20) 


When is Orientation for freshmen & transfer students?

Each student is invited to register for one of the following Orientation dates: Friday, July 17, Saturday, July 18, or Sunday, July 19. The schedule will be the same on all three dates, with the addition of a time of worship together on Sunday. Each Orientation will start with check-in at 9:30 a.m., and conclude at 4:30 p.m. (central time). Students will need to choose just one day to come to campus and are invited to bring one guest (parent, guardian, adult family member). For those who are unable to come to campus, we will premiere the same event online on Monday, July 20, at 10:00 am (central time). More information can be found at (Updated 6/16/20) 

If you are well and have traveled to or through any of the following countries where there is ongoing widespread transmission of COVID-19, DO NOT COME TO CAMPUS. Stay home (self-quarantine) for 14 days from the time you left the area and practice social distancing.

Take these steps to monitor your health and practice social distancing:

  • Take your temperature with a thermometer two times a day and monitor for fever. Also watch for cough or trouble breathing. If you become ill in the next 14 days, please follow the guidance for ill staff or students.
  • Stay home and avoid contact with others. Do not go to work or school for this 14-day period. Discuss your work situation with Human Resources or Student Development by email as soon as possible. 
  • Do not take public transportation, taxis, or ride-shares during the time you are practicing social distancing.
  • Avoid crowded places (such as shopping centers and movie theaters) and limit your activities in public.
  • Practice social distancing: staying out of crowded places, avoiding group gatherings, and maintaining distance from others (approximately 6 feet or 2 meters) when possible.

If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing:

  • Seek medical advice. Call ahead before going to a doctor’s office or emergency room.
  • Tell your doctor about your recent travel and your symptoms.
  • Avoid contact with others.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue when coughing or sneezing.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Soap and water should be used if hands are visibly dirty.

For detailed guidance from the CDC. Please follow this link:


Updates to the fall 2020 semester

Get Updates