Academic Support

Academic Support provides peer tutoring and academic coaching opportunities to undergraduate students working towards mastery of course content or looking to build transferrable academic skills.

Our team members tailor each 1:1 session, study group and workshop to the needs of the learner, creating purposeful and intentional pathways toward academic achievement. We believe in the potential of each student and provide a welcoming and encouraging space in which students can receive assistance to discover and strengthen their skills – empowering students as they persist in their coursework.

Hours of Operation

Peer Educators meet with students for tutoring sessions on the 2nd floor of Banner Library in the Center for Academic Excellence (CAE). Tutoring sessions focus on support for specific courses. 

  • Sunday: 7PM-10PM
  • Monday - Thursday: 8AM-10PM
  • Friday: 8AM-4:30PM

*In addition to pre-scheduled tutoring appointments, we also offer walk-in appointments for select classes or focus. Schedule available on

Supplemental Instruction:
Supplemental Instruction groups meet outside the CAE, typically in Burke or Reed. Schedule available on

Academic Coaching:
Coaches and students decide time and location based on individual availability.

Academic Support

Phone: 815-304-2078
Location: The Center for Academic Excellence on the 2nd floor of Benner

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Our Peer Educators

A critical component of our success in Academic Support is our team of tutors and coaches, known as Peer Educators. Peer Educators have been identified and recommended by a faculty member for their excellence in coursework, strong interpersonal skills and desire to help others reach their full potential. Academic Support provides Peer Educators with ongoing training, as well as regularly scheduled evaluations that promote self-reflection, personal growth and accountability.

Academic Tutoring

Our tutors work are committed to empowering students as they grow in their knowledge related to a specific course. Tutors work with students in small groups or on a one-on-one basis to foster a deeper understanding of course concepts. Using collaborative learning exercises that facilitate independent learning, our goal is for students to leave a tutoring session feeling encouraged and confident in their abilities to accomplish academic tasks.

Academic Coaching

Coaches offer a unique experience for students to develop skills and strategies that will embolden them to become independent and active learners. Ready to engage students across disciplines, our coaches receive extensive training in learning strategies such as time management, note-taking, study skills, prioritization and much more. Coaches help students evaluate, identify and create targeted goals before implementing new practices and routines to support their learning. 

Writing Center Assistants

With competent writing a critical necessity for undergraduate students, our Writing Center Assistants are a group of tutors exclusively dedicated to writing assistance and writing skill development.  A branch of Academic Support, the Writing Center provides support for all steps of the writing process from ideation to revision. Assistants provide a comprehensive and collaborative approach to the writing process including discussing students' concerns and needs, discerning areas for growth, and providing specific strategies for improving writing in general and specific to the audience and purpose of the writing task.

The Writing Center

Academic Support Leaders

Bianca Valencia

Program Coordinator for Academic Support & Peer Educator Supervisor
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